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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2018-03-08 00:00:00 (xsd:dateTime)
itemReviewed	Desiree Brotsky, DO
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	Sorry Dr Brotsky I couldn't get through your receptionist to book with you. Couldn't even get through booking I have had the same insurance for almost 10 years same ID number ect before I called to book my appointment I called my insurance provider to make sure that Dr Brotsky was "in network" everything checked out good to go! Upon calling the first worlds out of my mouth were "I'm a new patient and id like to schedule a yearly with Dr Brotsky." So she asks if I've been there before . . . No I'm a new patient. On to the insurance: She seemed VERY concerned about verifying my insurance. I gave her all the info, name, DOB, ID # ect and assured her that just minutes prior I was on the phone with my insurance. On to making the appointment: "we can get you in Thursday or with a nurse practitioner on the 19th" "I'll do Thursday" (thinking that would mean with Dr Brotsky given the wording). She told me I need to fax or bring in my insurance card to verify before she could make the appointment, I was surprised at this and asked "oh I can't even make the appointment?" She corrected and said she could but that I would need to fax or bring in a copy of insurance for the appointment. I assured her I would bring it in with me for my appointment and she told me that I need to bring it in PRIOR to my appointment for verification. Ok in all my 10 years of making appointments for myself, my husband, AND my daughter I have never run into this. "ok well just make the appointment and I'll make sure I get you the copies before I come in Thursday, so Thursday with dr Brotsky?" Her "no you're with the nurse practitioner" at this point I'm just kinda done so im ok with that. As were about to get off the phone she said "well why don't we push it to the 19th to give you more time to bring in your insurance card" Ok up until this point I was patient and kind but COME ON!! I know this is not a normal process for making an appointment after that whole disaster I called at another well rated Gyno close and it took less than 2 minutes gave them my info and boom an appointment. You are doing your patients a HUGE disservice with your poorly trained staff FIX IT!
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Mistie

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