Definitely one of the best hot pot places in the downtown Toronto area; it's in fact its best franchise location. The place was spacious with its stove functioning correctly and efficiently, I never had any problem with waiting for the soup to boil (it was that fast!). The selection of toppings for the hot pot was amazing, great variety. And the lamb here is definitely its best. This was ordered in the style of an All you can eat restaurant where you marked what you want on to a piece of paper and it gets send to the kitchen. My orders came fast, though when it is busy (I am a multi-time customer), the staffs are quite aggressive in terms of shoving you the plate of raw food. However, that is easily forgotten with the delicious smelling pot of steaming goodness boiling in front of you.
In my opinion, it is quite pricey for the service that you are getting; sometime, the staffs would be super nice and friendly, other times they are plain rude. They really need to strict up on their hiring skills. Regardless, I would definitely recommend this place if you are down for a nice clean ravishing hot pot restaurant.