I was really nervous getting a puppy because both my husband and I work full time. However, with PetWorks' location close to my office and the staff's attention to detail/care for the happiness of my pet, I've been completely hooked. Rather than taking additional days from me, they coached me as a new pet owner and made sure to slow my dog into their program so that he would be comfortable, putting his needs ahead of their profits. As for how it's been going - my pup is always so excited when he sees the friendly white building and is always tail wagging when I come to pick him up. This place has been outstanding for me and I'd recommend it to anyone!