I dropped off pants to have hemmed on December 19th (Monday) and they said it would be ready the following Monday, December 26th. I went to pick up my pants and they said they are not ready and to come back in a few days. I went back on Friday, December 30th and they are still not done. The girl told me the lady that does alterations is out untill the new year. I asked her to just give me my pants back and I will go elsewhere, she looked everywhere and could not find them. She said they are probably at they other location on Sahara because sometimes the lady who does alterations takes them there. On their business card it says "tailor on premises". I thought she was on vacation untill the new year?!?! So now I have to call on January 2nd to see where my pants are.
I will not be going back to Flair Cleaners, horrible service