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  • We recently relocated to Phoenix from Los Angeles, we had great experiences with Living Spaces in Los Angeles, so we went to the location at 6600 W. Latham Street in Phoenix. Our salesperson was Marrissa S, who was outstanding!!!! However, the delivery was unpleasant and scary. I was called and given the 30 minute notice of arrival, they arrived an hour later. I saw the truck drive my house, they went to another house with the same house number but a block way. The crew came in started throwing the sofa sectional around. I asked them to stop throwing my furniture and suggested the rug I purchased from LS that was on the truck be brought in first. I was completely ignored! When I asked them to stop and listen, they took out their phones and started to record me. The lead guy stated I as an angry customer and that if I didn't like what they were doing, it was too bad! I happen to have construction workers in the house, shocked, they stopped what they were doing. One of them stated to the head delivery guy, I wasn't asking them to do anything except to put the furniture where I wanted it. The delivery guy told him to "F off". BTW, they stopped recording long enough for the lead's response. When I asked them to stop recording and do their job. The rug was just laid on the floor, bunched up. I further stated, where I wanted the rug and the sectional. The head guy stated: "What's your problem, you should be happy we are here". When I pointed out the cameras in my house and that they were being recorded, suddenly they stopped recording me, fixed the rug, ripped the pad under the carpet, and placed the furniture where I requested. There was so much more, needless to say LS lost a loyal customer.
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