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| - My first experience with Henderson Hyundai was back in 2011 when I purchased a 2012 Accent hatchback. It came with lifetime free oil changes so in 2013, I traded my Accent for for a 2013 Elantra, and still come back regularly for free oil changes.
Pros:
-I love their service department. It's easy to make an appointment online, they are easy to call on the phone, and I never have any issue getting in. It's important for me to keep everything up to factory conditions, so I've really enjoyed the ease and friendliness of the team here. I'm glad I get free oil changes, and I'm always happy with the work they do.
-I really have enjoyed the ease of any repairs covered under Factory Warranty. Inevitably, something will happen to any car in Las Vegas weather conditions (aka 120 degree weather). No matter the problem (battery, tinting) they've been most helpful and fair.
Cons:
-Even though I've purchased two cars here, dealing with the sales people is a slimy affair. You just never know if you're actually getting a good deal, and they are tough negotiators. My ideal car buying experience would be one where I am offered a fair price without having to haggle and threaten to walk out multiple times just to get what I think is a reasonable price. I'm not sure that this exists anywhere...but I can dream right? Make sure you know how to negotiate and have done your research prior to showing up to buy, or even look at cars!
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