Called in take-out for a chicken shawarma plate, they said about 15 minutes, I got there in 30. When I arrived there was about 8 people that had gotten there right before me. I tried to stand in front of the register but no one that worked there acknowledged me to help me pay, even after they finished starting everyone order who just walked in and I told them I was there for pickup. They proceeded to ring-up about 10 people before my one take-out order was even asked about. I honestly was just going to leave since at this point its about 50 minutes since the food was made. Unfortunately many places are closed at 10:30pm or else I would have left without a 2nd thought. There's no point in doing takeout if you make your customers wait as long as the person just walking inside. All that would have saved this review is a minuscule amount of acknowledgement, since the food is decent.