rev:text
| - I will not be bringing my dogs back to the pets hotel here after my most recent visit. ALL the employees at the pets hotel have an angry look on their faces and I dealt with one particularly difficult little man with tattoos and a Mohawk. After a previous visit where the staff could not find my dogs leftover food, we decided to give them a second chance. This time, when asking about the food, the man with the tattoos procured an empty bag of food and said "looks like they finished it all" after speaking to the other guy who couldn't find the food last time. I find it difficult to believe that after 3 days, my two Pomeranians finished an entire bag of food. Petty! Besides, why would they keep an empty bag of food? The lobby always smells of urine, and due to the simple fact that all the employees seem miserable, who knows how they treat my dogs? I called on my way to pick up the dogs and asked if they could be taken out for a potty break before my arrival, and was rudely told they were too busy and short staffed but they would "try." Seems like a you problem and not a me problem, I'm paying for my dogs to be taken care of, so take care of them! Upon my arrival, there were no less than 6 employees working the pets hotel. Come to find out, the man who was incredibly rude to me over the phone was the same man who was rude to me at the store. If you hate your job so much, get a new one! In addition, it appears that one of the dogs has contracted an ear infection during their stay. Very disappointed!!
|