I really am never one to complain, as I was a Starbucks barista for 2 years and I still work in the food and beverage industry. I understand that mistakes happen and the ins an outs of being a busy Starbucks barista are all too familiar to me. However, that being said, I drive through this location every morning at 6:30 am and order my drink. An iced quad venti nonfat extra ice stirred caramel macchiato. 2 of them actually. I moved to 7th avenue in January and was quite impressed. They always got it right and they definitely know how to keep the drive thru moving at busy times. But in the past 2 months my drink is almost never right. I have sent it back and asked for a little more syrup or caramel as it is usually too bitter, and still, it comes out too bitter the next morning and the next morning. I love my drinks and I love this company. Everyone is always friendly and prompt but I really just felt the need to express this, as $12.02 is my daily coffee budget and is my treat to myself daily. So I had to speak up.