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  • YIKES! What a nightmare! This company should come with a warning. "WARNING: YOU ARE ABOUT TO GO CRAZY WITH OUR POOR CUSTOMER SERVICE." If you think buying the travel voucher is a great deal, it is until you try to redeem it. I started the redemption process in June and it is now September (I have gotten a full refund from the originating deal company after complaining). First, when you redeem the voucher, make sure to check your SPAM folder. I should have known that this was a RED FLAG. I had purchased a Las Vegas two night voucher and the travel arrangements were: Below are the proposed flight itinerary and hotel accommodations. Traveler is responsible for $150 per person for booking fee and taxes as well as costs over $250 per person for the flight. Please respond within 48 hours if you wish to book. Flight Information: LeaveFri, Nov 2 7:40 AMDetroit DTW 1:56 PMLas Vegas LAS 1 stop9hr 16min ReturnTue, Nov 6 11:20 PMLas Vegas LAS 10:46 AMDetroit DTW 1 stop8hr 26min Flight Cost-Per Person: $488.17 *Cost does not reflect $250 flight credit Hotel Information: Imperial Palace Hotel and Casino Additional Nights: $ 99 each (if applicable) Do you see something wrong here? Don't bother calling because the number is for an answering service only. The customer service is handled only through email. I first declined the arrangements and asked for new ones but they sent the same exact arrangements. I was told that there may not be any other booking available. Hmm....I don't think so. When I finally got a response from Next Stage, they don't even know how to spell to or use correct grammer. What a joke!
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