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| - I used to be a loyal New Tribe customer and believed I would get all my tattoo and piercing needs done there. However, one experience changed all of that.
I was last tattooed at New Tribe in June 2009. As I was being tattooed, I saw a design on the tattoo artist's bulletin board that I absolutely loved. She let me know that if I was serious about getting it done, that when my current one had fully healed, I could come back and talk to her about it.
Of course, I couldn't get the image out of my head so I eventually went back to New Tribe to talk to the artist. I let the receptionist know why I was there and she seemed a bit impatient to deal with me. Without going to speak to the tattoo artist, she let me know that the tattoo would take around 5 hours and would cost me around $800. I told her that the artist said I could speak to her directly but the receptionist let me know that there was no need as that was the price and it wouldn't change. I said "fine and walked out. I left slightly frustrated because I didn't think it should cost that much at all nor was I "allowed" to talk to the artist.
Now, I truly believe that New Tribe tattooers and piercers are very knowledgeable and inform you of every step of the process. The aftercare cards are very handy, they are very big on hygiene and they definitely know what they're doing.
However, I think these qualities should be said of any establishment you would go to for a tattoo or piercing. I think a tattoo parlour should offer all of that plus a welcoming experience, whether it be your 1st or 50th time there. Aside from the artist I would go to (who has since left) & India, no artist has really been friendly or approachable. There have been many times I've just been waiting at reception, not having been helped; and sadly, that is not the first time that I've gotten a vibe from a person at reception that I'm wasting their time or cutting into their day. Everyone has bad days, that I understand. But if YOU decided to be in customer service, you shouldn't be taking it out on me.
So as decent as I believe New Tribe is, I have experienced better and it's a reason why New Tribe is no longer my first choice.
I ended up getting the same tattoo done somewhere else and it was about $500 cheaper than quoted at New Tribe.
NOTE: For the last tattoo I got with them, I had a gift certificate of $100 that I received for my birthday. They still had me pay the deposit out of my own money and would not take it off the balance of the gift certificate. Apparently, gift certificates cannot be used towards one's deposit.
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