I went to hanks soon after they opened and have a very pleasant experience. I just recently revisited and was extremely disappointed, first the lady behind the counter was rude and trying to rush me. I wanted a cheese steak with peppers, mushrooms and onions which I thought was pretty normal until I was told they don't have peppers. What kind of cheese steak place does not have peppers. Ok not a deal breaker I can live without peppers but then I got the sandwich and I was even more disappointed. Bottom line is theres way better places in vegas for a cheese steak .