I went to this location the other day for breakfast. Took like 20 minutes to get my food. At this point it was cold and my French toast tasted horrible. Everyone raves about this cinnamon stuff. Guess I got a bad batch? Told the manager and she seemed too busy to care. However they did reimburse my money. She has a few sisters that work there. They all appeared to be in a bad mood. The young guy at the register was very nice, he told me he works 6 hour shifts without breaks. Sounds like the company treats their workers crappy. I know a gal that worked at this location briefly. I told her about my experience and she said it took a month to get her final check. Bad business practices. The owners should be ashamed. Hire managers with great customer service and start giving your employees breaks. They seem to work very hard. I feel your food is a bit over priced as well. I'll stick with Panera, Wildflower, and Paradise bakery.