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| - Freddy came on a Sunday to unclog a drain. We called 3 other plumbers and he was the only one to answer the phone at 10am on a Sunday morning. Two hours later he was at our house. He was prompt, efficient, and extremely reasonably-priced. He cleared a tough clog, answered all questions posed by my wife and me, and educated us about what to flush, and what not to flush. I have never had such a positive experience with a plumber before.
I'm updating the review, to reflect Freddy's continued efforts to make our home free of plumbing issues. So, when our problem began to recur within a couple of days, Freddy came back out with "the big snake". He snaked the main line to the sewer and temporarily cleared the clog, but, when the snake came out full of roots, he warned me that the problem would keep returning until we took care of our root problem. Our landlord agreed to have Freddy dig up the main line and repair or replace as necessary, so Freddy started working on that job at about noon on a Friday.
He dug, and dug, and finally got the drain line fully exposed by about 12:30 am Saturday, after finding earlier in the day that the previous plumbers had completed the connection between ABS plastic vents and clay sewer drain with duct tape. Ha. Freddy finally lifted the first bit of clay pipe out and lo and behold...
He was right. The poor plumbing work previously done had allowed the pipes to become completely invaded by roots. Craziest thing you'll ever see. After Freddy and I pondered how anything could have flowed through those pipes (you know what I'm talking about), he commenced removing the rest of the stuff. Freddy went above and beyond the call of duty to make sure we had functional plumbing on Saturday morning. he worked until after 3 am, then came back on Saturday to fill in the trench he'd dug. Then he and his helper even replaced all the brickwork they'd had to remove. He even crushed up the old clay pipe and used it as a bed for the new ABS sewer drain, to further protect against root intrusion.
He was very honest, hard working and very knowledgeable. He did a great job and we highly recommend him! In summary, Freddy is the best.
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