I wish I could give less than one star. Our experience in Indiana has been a disaster, with the exception of one shining light, Erica at the Indianapolis office. She is excellent and gets things done. However, she is not my property manager, and my property manager made it clear to me last night that she cannot keep up with the 1000 people she is responsible. So, when I have problems and email her, she has over 1000 emails in her box and probably won't see my email.
I could write paragraphs about the problems we have had. I honestly think, though, that the property manager telling me she has too many people to take care of is explanation enough. It sums up every problem I have had.
Run away. Rent from ANYONE except AH4R.