My girlfriend and I checked in today for an anniversary/Valentine's Day staycation. They let us check in early and after a little mix up we were able to get our preferred second floor pool-view balcony room. We had an awesome day at the pool. They knew we were celebrating our anniversary and brought us a complimentary bottle of champagne which was delicious! If you ask for something, you will get it here at The Scott. My only recommendation for management is that you have more than one guy running the pool, restaurant and bar orders. Otherwise we are very pleased with our stay thus far!