Okay, I love the cheesecake factory. This review isn't about that. This is based on my incredibly disappointing dining experience.
I ordered the peppered shrimp and plantains and I was really excited because it had plantains and I love plantains. But when it came-- late I may add-- there were no plantains. Finally I flagged down the waiter and asked where the plantains were. He said they were "backed up" and he would bring them second. So, I waited. And waited. And waited. Twenty something minutes later, my plantains came. Everyone else had already eaten. My food was then cold.
I know it wasn't my waiter's fault, but my food did not come out as it was supposed to. And when I asked to have it comped, he acted like I was being ridiculous. He made a face at me and all but refused to send a manager over.
If you don't love plantains like I do, it might be hard for you to understand, but basically I paid 20$ for shrimp and plantain curry and got only shrimp. To me, it was not unlike ordering nachos and having them come without the cheese. Or ordering a salad and having it come without the dressing. Not acceptable.