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  • This by far has been the worst costumer service I have ever received. Let me just start off by saying that I recently had twins so on this day at this particular hour and it happened to be that they fell asleep. I had called the store and I was parked outside and I asked one of the ladies if I gave them exact cash which I had if they could bring me the pizza. The lady on the phone told me it was against their policy she said there was a mobile app that I could order from there. I asked her that if I order from the app since I parked right outside their doors if she could bring it to my car she said it was against their policy she can't leave the store with merchandise. So then I said OK will can you meet me at the door because I don't want to leave my kids in the car because they're asleep and their 10-month-old. She said and I quote "ma'am I can't bring any merchandise outside but you are more than welcome to come inside and I can help you carry them out." Hmmmmm Soooo let me get this right! You want me to unload sleeping twins to walk inside with their car seats and you'll help me carry the pizza out? But! I can't sit in my car and let my infants sleep and you bring it out??? Wow!!! It's against your policy to carry out pizza but! You can "help" me carry it out? No thank you! All I wanted was 1 ready to go pizza! So across the street I went and the NICE gentleman at PAPA JOHNS brought it out to me. So much for customer service
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