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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I had my car towed here this morning after I couldn't get it to start. Jason was our service advisor he was really great, very nice and personable especially in comparison to the other service advisors there. He explained the process of the repairs and asked if there was anything other than the car not starting that I was concerned about with the car. He called and got me set up with enterprise for a rental car. It was really a great experience with Jason in thee service department. The reason I didn't give them 5 stars was because I went inside of the dealer and figured I would ask someone if I could get a print out of my coverage for my "certified wrap warranty" so I walk over to the greeter girl/receptionist at the front desk and ask her if they have a pamphlet or print out of the warranty coverage details. She made a stink face and said "why would I have that?" I was told they may be able to print something like that out which I explained to her and she proceeded to make her stink face and was basically trying to make me feel dumb for asking her to do any work at all. If you're going to hire a front desk/greeter, you should definitely make sure that person actually has people skills and can answer basic yes or no questions with out being irritated. Anyway this place would have gotten 5 stars if not for the terrible customer service and lack of people skills from that girl. I'll be back to pick up my car in a few days and will update my review then.
http://www.openvoc.eu/poi#coolReviews
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