My family and I go here all the time be it for their special late night menu or for the regular priced menu buffet.
We are lucky to always get this girl, I don't want to mention her name but she is fast, accurate and IF, which is rare IF she ever forgot anything she usually apologizes and gets it right away.
It usually makes it easier when you tell them to OMIT something you arnt going to cook and eat. Even after your done eating and you say something like oh we didnt touch it (WHY would you think it would be ok for them to return it and use it again for someone else who comes and wants to cook and eat it, Would you want that served to you? NO...so know what you want and dont want) PLUS ordering in one go will make it easier for you and them. Telling them right away what you want instead of you making them stand there and wait while there are other people ready to order and you wasting their time.
TIP
if your a water drinker and you drink alot don't ask for just a glass, ask them for a pitcher if its not busy they'll leave one with you and refill the pitcher when they pass by if its empty.
When your done with something and you want there attention to order more move it towards the end of the table, they always keep an eye out for that stuff as soon as they come up order whatever your heart desires.
Hope that helps.
Parking is huge
Washrooms are clean
Decor and ambiance is beautiful
NOTE for first time go'ers
At the bottom they charge a service charge that is basically the tip. WHY they usually calculate with how many people there is at the table. IF you are a large group, tell them right away if you want separate bill or what...
I know everyone is entitled to their opinion but honestly don't expect much you were rude to begin with. This is me thinking why people are giving it such low reviews.
***The employee's here are HONEST after my sister's birthday my bf left his blackberry bold on the table. I called that night to ask if they saw it and our waitress had left it at the front desk. The next day I went to go pick it up because they were closed when I called. The lady said I have no problem giving you the phone but please call it so I know its yours. She was not only honest about having it but made sure it went back to the right owner. KUDOS to Chako and their staff!