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  • I think Yelp hasn't updated its address for Cynthia's, which is actually located on Durango, between Sahara and D.I. Three years ago I bought a sewing machine, and never took it out of the box. I'm tired having to go to a tailor every time I buy a pair of pants that are a foot too long, and I have about 50 tee shirts from all of my travels that would be better as nightshirts. But I was terrified of the thought of being stuck by needles, or the concept of having to wind a bobbin. Enter Groupon, which offered just what I needed - a class at Cynthia's that would teach me how to set up and use my spiffy machine. I bought the Groupon and scheduled an appointment. And last week, it occurred to me that I wasn't seeing that appointment either on my wall calendar or the calendar on my phone. It was bizarre, because I recall standing by the calendar, pen in hand, when I made that appointment. When I called, I found out that I had missed it! And therein is the hallmark of Gracious Customer Service: it was not a problem at all, and I was able to reschedule. Today was the day, and I learned that everything I need to know is in the instruction manual and the DVDs that came with the machine. But I typically learn much better by doing, and Darlene showed me all of the functions. She had me practicing how to wind the bobbin, thread the needle, change the feet, create a buttonhole, and sew a button, in addition to having me practice a variety of different stitches. The best part of all is that I'm no longer intimidated, and now have to confidence to forge ahead with my new Martha Stewart existence. I didn't have much time as I would have liked to look around the store, but I'll definitely be going back. There is a large variety of sewing machines for sale, as well as supplies and lots of cute craft-y ideas to see. And local stores like Cynthia's, with expert one-on-one attention and interaction, deserve to be patronized. I'm a fan!!!
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