This place is the worst! I was supposed to have a piece of furniture delivered to the store for pick-up. I waited the week and a half they said it would take. I called a day before to confirm but they said "we don't know what's going to come on the truck". I called the day of, just to confirm that it was on the truck and they said again "we don't know until it gets here". I called back 2 hrs later and was told "it's not on the truck". After being put on hold and transferred several times, I demanded to speak to the manager Ralph. He told me he could have it delivered next week or I could go pick it up myself at the warehouse. Apparently my order never got placed. After much complaining on my part, Ralph gave a lame apology and said "I wish would could do away with this process, it's always a problem." Guess it's my fault for ordering from them. Do not do business here! Walk 2 doors down and buy better furniture, better service.