Love this store for their adorable accessories.
Their staff is below average though.
My first visit was normal. I went on a Saturday morning so it wasn't busy. The 1 girl working there was very nice.
But my 2nd visit was less than pleasant.
There were 3 girls behind the register. Only two were there to work, and the 3rd girl seemed she worked there but wasn't scheduled and just wanted to hang out. She was behind the counter on her phone talking to the 2 girls working. More than one customer had a question and was completely ignored. The only thing I could hear in that store was the girls talking about random things. They were not polite and didn't say anything to us while we were checking out.
I will continue to shop at Francesca's, just not this location.