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  • While I appreciate the Burntwood restaurant locations, I was disappointed to discover that they don't have changing tables for kids in the bathrooms. I learned this when I took my two month old for a very badly needed diaper change. Worse yet, there were no flat surfaces to use, either. Thankfully, I had my mom with me to assist, and we utilized a short, rectangular wicker basket that was as long as my daughter, and stood about 1 foot high from the floor. I soon located the manager, who informed me that I was one of at least one hundred who has raised this concern, she's told corporate, and none of their locations have them. She didn't share a corporate reason for any of this, and I was just baffled. This is a restaurant that carries a kid menu, provides crayons to kids, and offers kiddie cups! So it's not like they are trying to discourage young children- indeed, one of the reasons why my mom chose the Burntwood for her birthday celebration was because of the children's menu- we had three kids under 3 in our party. When my two year old needed a diaper change, our wonderful server- and she was, in every way- showed me to a closet that some of the servers had turned into a makeshift changing area. Another server shared that she had seen a woman change a baby on the bathroom floor earlier that day, so there were others not as lucky as I. Anyway, I'm stunned. For a cozy, casual, family oriented place not to consider parents of young children is really inconvenient. Once you are committed to a place, you are committed. And, as I told the manager, I probably won't be back- at least, not until my youngest is out of diapers. As for the place- the service was excellent, and the food was good- not extraordinary, but solid. My grilled walleye was a generous portion, and it had a decent amount of flavor. The asparagus was sparse and a little charred, but the red skinned potatoes- partially smashed- were very good. Ultimately, we had a great time, but I just had to get a bit creative when caring for my children. UPDATE: I wrote Burntwood this morning, and received an email from the GM tonight- on Christmas Eve- apologizing and letting me know that they will install a changing table. Wow- I am impressed. I raised them a star. They have a varied childrens' menu and my daughter loved the mac and cheese with fries. We'll be back.
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