I honestly don't know where to begin on this place. I guess my regular nail lady spoils me...however I was super excited to try a new place.
It begins with me being told to pick out my color. Which you are supposed to pick out the toe color first if you want matching. Idk why you have to do one without the other a match should be a match? So of course I find a color and they can't find a match after the owner went through for 5 minutes how he has the best selection of colors in Chandler and has a match for every polish.
Now it's pedicure time with Ashley. Sweet girl but awful pedi. My toes looked no different from me walking in to when she was done cleaning them up. So I had to literally pick out everything that was wrong for her to fix. Then she used the tools to clean her tub that she just used on my feet. After she used them she went back and put them on my feet.
The whole time I was there the owner was walking around asking people you'll come back here right? This is your new nail salon right? I felt like I was being hustled for a nail salon. Then there's another girl that just stands and stares at all the nail techs. Her job idk? Intimidation??? Make sure they're not giving any freebies away?
Back to the mani now. Everything that's a normal for me was an extra for them. Like roughing up my nails for the polish to adhere to them or 3 coats of polish. Ashley couldn't file my nails if her life depended on it which was so frustrating.
Needless to say my nails and toes look like crap. He offered if anything happens to them come back and they'll fix them for free. Well I shouldn't have to come back. They should be done right and last for 2-3 weeks.
Of course I will not be returning or referring people to this place!!!! UGH!
Update all my nails broke off and the nail polish came off a week after and same for my toes. Thank goodness my nail lady is back!!! Never again