I've been taking my pomeranian and persian cat there for some time now and have NEVER been disappointed! Getting in is fast and easy. Both my kids love going in an seeing everyone and I love that they're greeted as soon as we get in the door. It's always clean and I love how everything is out in the open. Some places I looked at before seemed kind of run down and smelled funny. Not at Bark Place! Their prices are fair and they even use a blueberry facial! Anytime someone asks me where to go for great grooming I always say Bark Place! I saw some of the nasty reviews on here and personally, I've gotten nothing but excellent service there every time. I would say check them out for yourself!