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  • So I'm in love with this dealership. I've been taking my Jeep to the Earnhardt on Baseline for service for years until this summer when they moved in with Darner way the hell out in Mesa - I tried them once at their new location and was not impressed. So when my Jeep started acting up last week I wasn't sure where to go. I tried the Firestone down the street first and while the staff was incredibly friendly, they couldn't figure out what the problem was. So I thought I might have better luck over at Bill Luke, and I did - truly a perfect 5 star experience. Every employee I encountered was super friendly, opening doors for me, greeting me with smiles and hellos - I thought I might have accidentally stepped into the sales department or something, but no - I was in service. They figured out what the problem was super quick, called when they said they'd call, finished the work ahead of schedule and gave it back to me washed and everything. I also took advantage of their courtesy shuttle to take me back home as well as pick me back up to retrieve my vehicle, both trips requiring short wait times and friendly drivers. Highly recommended.
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