I read all these reviews TOO LATE they got me too.I purchased the Living Social and when they showed up they told me it will be $200 extra but they went down to $150 when they finished the job I looked around and some of the tiles were clean while others were still black, I asked why and Neil said it needed to dry out really????so I called him after 2 hours to complain and he said he would come back on Monday at 8 am and they never showed up,I called the company and they said they would come on Wednesday at 8 am and once again they were late and didn't have the courtesy to call and let me know.They came back to redo the job and it looked the same HORRIBLE COMPANY .