My husband has been ordering from Rosati's on 59th Ave. since we moved into this house 5 yrs ago. I read the Yelp reviews on Yelp and could not believe the amount of people who are having the same issues we have. It seems every time my Husband (not me) orders, we get the same crappy service. It's ridiculous. Our pizza tonight came an hour and 15 minutes after the order was placed (we were told 30-45 min), and the pizza was very cold when it finally got here. The cheese was sliding off the top and driver apologized and said "lemme know if the pizza is ok......I had to slam on the brakes", what???!!! So we called the store and spoke with a "Manager". We get that , that can happen but did he bake the pizza in the car too?!
Here's the kicker.......We live only a half mile away and it took them an hour and 15 minutes! My husband called to talk to a manager and he yelled and said "sometimes the drivers drive too fast. We could walk there if we wanted! So we feel an hour and 15 minutes is a cop out.
Not to mention their pizza has been really disgusting lately. Who puts toppings on the dough, that was undercooked, then puts the cheese over it? Ridiculous! The cheese kept sliding off. It was cold, grease was dripping off the whole thing and just plain disgusting! I would rather eat a frozen pizza. NEVER again! Will find another pizza place and put this one in the past. After reading all of these reviews, you would think management would listen and make some changes!