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  • Extremely dissatisfied with the experience I had last night. I came in and ordered what I always do and asked for a flour tortilla on the side which the lady acknowledged with a nod. As usual she rushed through the process of making mine and my daughters food like she was a robot on an assembly line. When I got to checkout I asked the lady for chips and salsa which she started to do. After we paid and were on our way out of the store I peaked in the back and I didn't see my tortilla so I went back and told that they did not give me the tortilla that I had asked for she then proceeded to tell me that it would be an additional .54 cents on top of what I already paid. I was frustrated but told her to that was fine and said that I can't eat my food without it so go ahead and charge my card she went on to say that they would have to charge me a $1.00 if I wanted to use my card. Since I did not have cash on me I told her to go ahead and give me two large flower tortillas and charge my card. We left and went home to find that they gave me 4 small tortillas and on top of that didn't give us any chips only salsa. So at this point I had to pay extra for tortillas which were incorrect from the ones I ordered plus paid for chips which we didn't receive. Extremely frustrating! I should not have to babysit every step to make sure everything I requested is done. I did my part to correctly order my food and it is their responsibility to fulfill that order correctly. This was not my mistake it was there's which they should have acknowledged and taken care of instead they were greedy and wanted more money.
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