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  • So there is nothing wrong with the customer service, when it comes to purchasing any sort of large ticket Appliances. They have a ton of options and a HUGE clearance section, so if you have an eye on something specific, you should definitely check out the back section. However the catch with Clearance items, is that you need to schedule delivery within a 30 day time frame. We came here a few times to shop around and we ended up buying 5 appliances from Appliance Canada. Overall, I would say come prepared to negotiate and take advantage of some of their deals. If you are looking for a hood range, I would say unless it is a really a super good deal, you should check out elsewhere for that particular pieces. The trouble came with their contracted weekend delivery schedules. They called us and told us that our order would be delievered to our house between 8 am and 11 am on a Saturday, we were ok, no problem, just call us a half hour beforehand, so we can make sure we are on hand for delivery. I will spare the whole sob story, but the short of it, is that my entire day was ruined because they didn't show up until 4 hours after the scheduled window. This was after we called multiple times, asking them where they were and when should they be expected. I did eventually speak to a manager to complain, but realistically, I understand there is only so much they can do. But I would highly suggest that they schedule deliveries with a Google map tool or something to make these deliveries a heck of a lot easier for these drivers, so that they aren't criss-crossing the GTA making deliveries. I would say if you have to schedule your appliance delivery, I would recommend that you don't accept delivery on a weekend, but on a weekday since apparently their weekday company is punctual and on time. Overall, Not great, but not completely horrible either. I really honestly docked the stars because my entire Saturday was wasted and their follow-up scheduling just plain sucks.
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