My refrigerator/freezer stopped working at 8:30 p.m. I called early the next morning and even though they were having a very busy day, they had the technicians here by the end if the day. They were fast, efficient, friendly and diagnosed the problem and ad it fixed in under 20 minutes. I was very impressed. I had suggested them initially to a friend for a washing machine problem and had admired their integrity in that situation as they again came to the call in a timely manner and quickly assessed that the appliance was not repairable, explaining why which is always helpful. I highly recommend this company. They are a real find in today's often spotty service industry. Thank you.