We were extremely impressed with Robert! After contacting several companies for a quote for a sliding door replacement I received exactly one response. Robert emailed a full quote to me the same day as my initial call. He responded quickly to all questions and gave us a great price. He was willing to work with us on a somewhat short timeline and the installation was quick and thorough. We LOVE the new door. We will absolutely be working with Robert when we are ready to replace our windows!