The fact this place is still open blows my mind. Only reason we went to this restaurant is because it was late (10pm) and close to us. Had a table for 8, mind you there were only about 6-7 tables seated. Took 10 mins for the waitress to come take our orders, waited 25-30 mins for the food to come. Everything came but two orders of wings.. again 5 mins later the waitress comes back and asks what we ordered..yep another 20 mins for two orders or wings. Asked for water couple of times but did not receive.. waitress had their friends coming in and was talking to them the entire time.
Finally asked for the bill and there was a 15% service charge added on the bill which is fine..restaurant policy.. but you'd expect at least a decent service.
Brought it up to the manager's attention but he came back to me saying it was really busy.. which it wasn't... and also 25 mins is the ideal time it takes for the food to come out. He then decided to knock off 2 bucks for the poutine upgrade.
Never will I step foot in this restaurant ever again.