About: http://data.yelp.com/Review/id/i7vNDhf1UJ6GHFRTubt1XQ     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • Wow. I purchased a humidor from the shop as an alternative to less expensive models found online with the hope that spending more at a local shop would provide a better product with higher quality components. After following the instructions and seasoning the box correctly, I noticed the hygrometer gauge did not budge from time of purchase. I then purchased a replacement humidor online with the intent of returning the defective product. When I tried to return the product I was told "no" because it had been seasoned even though the hygrometer was broken. I informed them that I had already purchased a replacement and the snide answer I received was "well I guess it looks like you're gonna have 2 now". Great. Awesome professional customer service. Another employee decided to try and smooth things over by telling me he'd sell me another hygrometer instead of replacing it for free, which I denied. Realizing that I wasn't going to leave, the last solution was to pull an old trash bag full of cheap hygrometers from the back to replace the already cheap broken one I was stuck with. When I told the 3 employees that I had worked over 20 years of retail customer service and this was not the way to treat people they seemed irritated. I simply wanted my money back for a defective product that their establishment sold me. Typically in situations such as these the retailer refunds the customer and returns the defective product to the manufacturer for a credit. Even if they did lose the few bucks on the sale it does not outweigh the loss of a customer and future sales. Now I'm stuck with the product and won't return to the shop again. It's really a shame that even the most meager effort could have salvaged this customer service experience.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 105 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software