After researching mattresses and stores in the Phoenix metro area, we liked the reviews for R&S and visited the store. Their Brooklyn brand is made locally and the hybrid bed (coil/foam/gel) was comparable to the Serta we looked at in other stores but much less expensive. The salesman, Wayne, was knowledgeable and professional, the delivery (only $30!) was actually early, and the delivery guys were great. Oh, and we love the bed!