| rev:text
| - Wow, do I have a story to tell. The basic points first, though:
1. Yes, the food service was a little off. Though that could have been circumstantial. Our server seemed frantic and concerned with too many other things. I felt a bit rushed in the end. Read ahead for the potential reason he was so wild.
2. The restaurant was clean and the interior was welcoming.
3. The food was fantastic. Though I've had better grits, I really liked what I got (they were buttered, but not enough ;) ). The mac and cheese was delightful and the fried green tomatoes were so tasty. The chicken and waffles was superb. The cinnamoney deliciousness of the waffles paired with the perfect crispness of the chicken was great!!
Now for the entertaining part!! Yaay!
We went on the last night of Groupon deal, so naturally, everyone else did too. When we got there, we felt pretty good about the wait, since we were about 40 minutes early for our reservation. Not a problem. The hostess promised we would be seated as soon as possible, though it wasn't looking like we'd be seated before our reservation time. It was a beautiful crisp evening; not too hot, not too cold. Nice.
We went back inside nearer to the reservation time, starting to get pretty hungry. We suddenly noticed that the crowd was getting a little anxious and they obviously hadn't seated more than one or two diners since we got there. Suddenly, a woman comes in from outside. Stout, shorter than me, and irate. She immediately starts whining, "Why can't we sit down?! We've been here forever! You're making us suffer outside in the fresh air! Oh gosh, how will I survive this night?!"
Ok, ok, I used some generous hyperbole, but you get the picture. The hostess calmly tells the woman that they're having some troubles in the kitchen and can't seat anyone until they're all cleared up. If they can't serve them all menu items, they're not going to seat people and turn them down from their menu selections. It made sense to me and my boyfriend. But apparently we were the only ones that understood what was happening despite multiple iterations. This woman demands her Groupon (money she hasn't really spent yet) be extended because she can't endure any more of this. The manager comes out and extends the Groupons, but people still don't seem to understand that they're not seating for a legitimate reason. Instead, the furious crowd seems to think that this is a personal attack on them and they're just being downright mean here.
Here's where it gets good, Yelpers. As the crowd bum-rushed the hostess kiosk for their extensions, one woman stands on her tippy-toes and starts screaming, "The food is good, but not THAT good. The service here SUCKS. I WILL NOT BE BACK HERE AND YOU SHOULDN'T EITHER. **WRITE YOUR REVIEWS, PEOPLE, WRITE YOUR REVIEWS!!**" And she proceeds to push people out of her way and leave the restaurant. Personally, I am SO. RELIEVED. that I didn't find anyone on here reviewing Phil based on a Groupon catastrophe that couldn't have been avoided. The whole debacle was poor taste on all of those customers' parts, especially that "reviewer" woman. I was disgusted by the lack of manners and decency the public showed.
On the other hand, the hostesses were so completely fantastic here. They handled the situation with a much more calm, warm demeanor than I could ever hope to have done. Much applause.
We waited it out and only ended up waiting about an hour or so past our reservation time. It seriously wasn't as bad as everyone was making it seem. The food was good and I know we'll be back.
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