rev:text
| - I'd give them a zero if I could. The purpose of this review is simply to warn others so you don't go thru the same problems I encountered...
My belongings arrived 30 days after they were picked up, I was told it would be 10-14 days when I booked, and again when they picked up my contents. Legally this is acceptable, but that's not the reason I would suggest you use another company:
- horrible communication, with technology these days - and the texts/emails and phone service we all have - my calls were left unanswered 7/10 times...
- I was lied to and told my belongings left Vegas on a certain date, when in fact, a week later I was told they were still in their storage facility
- they hired guys off Craigslist to move my contents on the receiving end (the folks that packed me up were employees of the company) - the guys who moved my stuff in were great and I love Craigslist but this is NOT what they told me they do as "professional movers"...the guys they hired were not movers themselves just responding to a $10/hour job
- the guys they hired later told me via text, after I tipped them all $50 each that the driver shorted them the hourly pay he'd agreed to pay them when he met them at the gas station by my new place...nice.
- price wise they were in the same range as other movers, so I don't believe I "got what I paid for" nor do I think, based on other negative reviews, that my bad experience was an anomaly.
The 'owner' Brittney did a great sales job, she and her crew just couldn't deliver on their promise.
Nothing was broken, the guys did their job, clearly however, the administration is NOT organized and capable of handling this type of work.
I moved from LA to New Orleans.
Best of luck with your move - - just chose another company until they get their act together.
|