| rev:text
| - It used to be this was a five star place to eat for me, it just seems I had not reviewed yet. Well, this is my review now. This place is no longer as great as it used to be sadly. Here's my reasoning as to why.
Yesterday we went to eat there in a large group of seven, this has never been an issue and wasn't last night. The issue began when I ordered Miso Ramen to be vegan, something that I have done for the past 2 years that we have been going to this place. Apparently now they put pork in the base, something I was just informed of last night. In addition, it seems that they put pork in all but the vegetarian and Shiso ramen. This was very disappointing not only to me, my family who also has vegetarian members, but also those in my group who cannot eat pork for religious purposes. Their udon dishes all have fish sauce, but that is nothing new.
The girl taking our order was kind enough to inform us of this, but ended up getting more and more irritated as we were trying to figure out what we could eat and what we wanted to do. We figured out what we could eat, ordered and sat down to wait. The food came and all was going well until my sister, one of the groups vegetarians, discovered meat in her food. She returned the bowl and explained why she needed a new one made.
The one who made the second bowl was a waitress that I have seen there for the past two years I have been going. She's a little below average height, dark hair, wears glasses and I believe her name is Karina. She's great. Always friendly with amazing customer service. She made up the second bowl and the rest of the night went smooth. That was until the waitress that took our order decided to complain about us, very visibly pointing at our table while she spoke. This girl would not give us her name, but she was short and the few times I have seen her she has worn a messy bun for her hair. She also has a poor attitude it seems. Pity.
Suffice to say we will not be returning after being long time regulars. It is a shame because we really did like this place. Unfortunately we do not appreciate poor customer service and getting sick off of the food because of "the necessity of pork/meat for flavor". I thank all the other waiters and waitresses who have been amazing to us over our time eating there. We will no longer be returning, but we hope that they will once more become a happier, more vegetarian friendly place again.
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