About: http://data.yelp.com/Review/id/i5jP5l7HPOiCVG5LDeEEhA

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About: http://data.yelp.com/Review/id/i5jP5l7HPOiCVG5LDeEEhA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2010-07-17 00:00:00 (xsd:dateTime)
itemReviewed	Telus
http://www.openvoc.eu/poi#funnyReviews	3 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	14 (xsd:int)
rev:text	They have some nice products like Satelite TV and Ultra High Speed Internet. The problem is that if you ever need support forget it. You'll end up speaking firstly with a computer, then talking to someone in the Phillipines call centre. Those people don't seem to have the remotest idea of what they are talking about. Asking them the most basic of questions like "Can I add an extra jack hardwired into another room from my router" will have them paraphrase the question back to you 5 times, put you on hold while they reboot their computer, and more often then not, cut you off. I got cut off 3 times before I got someone who asked me questions like. 1) Is the modem plugged into the phone jack in the wall? 2) Please reboot my PVR to check the DSL. The service man that finally came out because I had no DSL signal told me he doesn't know why and just left, saying maybe it will be better in the morning. He didn't do any tests with the exception of looking at the wiring in the basement. My VOIP business phone was down for 2 days. He told me he comes from a 3rd world country and their systems are far better than Telus's who just have a mish-mash of patched up ancient hardware and expect them to perform miracles. It's not by accident that they get consistently bad reviews. They basically do everything they can to save a dime and make more money for the shareholders and don't give a rat's ass about the consumer. I used to have Telus Centrex and after more than a year of trying to find someone who knew how to add voicemail to one of the lines, without success I pulled it out. Most of their employess have no idea what Centrex is. The guy in the Phillipines sounds either drunk or like he just got in from pulling an all night shift somewhere. While CEO's must be laughing all the way to the bank at the cash machine they've got while treating the consumer like trash.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Mike

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