I've used this company many times in the past 6 years. The owner always chooses the best framing options - beautiful frames and mats that I would never be able to put together myself! I needed one of my frames repaired because I knocked it off the wall, and the owner replaced that section free of charge! I also needed some glass replaced because i damaged it with a strong cleaner. Again, the owner took care of everything for me with no charge and no hassle! The owner is very knowledgeable and the customer service is amazing!