My family and I are regulars at the location on Tropicana. The service is always wonderful and so is the food.
Today, we decided to come to this location and we won't be back. The service was AWFUL. Our server was as quiet as a mouse, slow as all can be, and I tried ordering 2 different things and was told "oh...we're out of that". We asked for ranch dressing 3 times and it took her 15 minutes to bring it. Maybe I'm just used to the incredible service at the other location, but if this would have been my first visit, I would never be back at any Black Bear Diner again.