When my friend found out that I was looking for an engagement ring for my now fiancee he introduced me to dave. I went to go meet dave with some idea of what I knew my girl wanted however when I got there I really had no idea and felt overwhelmed. Dave was super informative, friendly and patient. He really took the initiative to help me find the right ring. A week after purchasing the ring I wanted to add a little different style to it, I messaged dave with a picture and he actually got back to me right away and we were able to schedule to meet right away. Dave assured me that it would be an easy fix. I would recommend D&R house to anyone who is looking for a personalize customer service