Disclaimer: this review is for the scheduler, not the physician.
So, a couple of days ago, I tried calling this office to set up an appointment for my annual exam. I waited for more than 15min on the phone and did not get an answer. I went online to see if I can make an appointment and finally received a call today to set up an appointment. The girl who called me was not nice at all, it sounded as if she hated her job, and just straight up told me that "Dr. Gondy cannot accept new patients until next year". That's it. I had to be the one to ask if there are any other physicians and if she can name any of them and she couldn't! I did my research before calling so I know the physician in this practice. Couldn't even give me any names so I had to give her names and then she couldn't give me specific date and time, or she doesn't even know if I can call in the morning to see if there's any cancelations for the day. Worst of all, before hanging up I said "thank you" and she answers "u-huh"!!!!!!! Wow!!!!