rev:text
| - Oof. This is a tough review to write. Lots of good and bad going on here, and it averages out to just a 3 star review when I'd love to give them 4-5 stars!
The good: Beautiful patio, LOTS of space/seating, and really tasty beers! I liked the variety of items on the menu to choose from - varied enough to have options, but not overwhelming. A really cool neighborhood and conveniently located next to West Side Market.
The bad: The service here, while friendly, was reaaallllly slow. I think they just simply didn't have enough bodies to service all of the tables, which was surprising given that it was a Sunday afternoon. The two hostesses were kind of aloof/disinterested in seating us when we first arrived, and we were told we'd have to either wait 45+ minutes or be seated separately due to not enough internal seating (rain was supposedly on the way, but never arrived). Our group of 8 was split into two groups of 4, and then about 5 minutes later a full table opened up that would have accommodated all of us. Oh well.
The ugly: I had to ask the server to bring out two of the toppings that should have been on my tacos. I am really never one to complain or send food back, but my tacos were missing both the cheese and the pineapple salsa on top. Dude- I only choose those tacos because I wanted that dang pineapple salsa, so OF COURSE I'm gonna notice if it's missing! Especially because the tacos only really have about 4 ingredients to begin with. The server went to the back and brought out a teeny tiny cup of the cheese. Didn't bring the pineapple salsa. He said he'd check again. Finally, came back with the salsa. I assembled my tacos, which were tasty. I don't know if this is just a hurried kitchen or an attempt to shave a little off of their bottom line by hoping no one would notice that they skimped on the ingredients, but either way, it was a bummer.
Perhaps this was an 'off' day. I hope so. I suspect I'll be back, as my in-laws live in the Cleveland area and we visit Ohio City occasionally. I hope I can have a better experience and bump up my rating next time. Either way, the beer and food are very good, so I still recommend this brewpub!
|