The doctor may be great, but we never got that far. The cheerful voice that greeted me and asked how I heard about this business was a complete turnoff to me as we were grieving the decline of our 13 year old lab. We were told to go to the website to schedule an appointment and there were detailed options like 1) over 80 pounds, add $25, 2) distance greater than 40 miles, add $25, weekend appointment, add $50. It was disgusting. I couldn't even stomach this when we were looking to end our dog's suffering that day.