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  • Terrible customer service and food was NOTHING to write home about. We called-in for our food at 6:49 on Friday and was told our food (4 entrees: pineapple fried rice, spicy basil chicken, pad see ew, and beef salad) would take 20 minutes by the woman who answered the phone. We ordered pickup and not delivery. We got there a little before time and waited, and waited...and waited. We waited for 45 mins before I finally lost patience and found the hostess who was at the back counter, who did not look as if she was terribly busy, and asked where my food was and why was it taking so long. I told her that three people came after me and left before me with their large orders. She said that these people placed pickup orders before I did. I said "why would you tell me it would take 20 mins then?" And she had nothing to say. She went into the kitchen and my food was already sitting there because she immediately brought it up. I paid and left. When we got home, like I said, food was nothing special and beef salad tasted weird. Don't know why most people give it great reviews. There are numerous decent Thai places here in Vegas, and this place is not one I will be giving my business to again. I feel cheated out of $45 and being treated like a second rate customer. DON'T LIE TO THE CUSTOMER ABOUT THE TIME IT TAKES FOR FOOD TO GET READY SO I CAN BE COERCED INTO YOUR RESTAURANT TO EAT YOUR BEEF SALAD AND PAD SEE EW FULL OF LIES.
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