Ok, so this dealership has won over my wife and I for life!!! We own a 2008 Buick Enclave that we had an issue with. Brought it into the service department, and Jianna (sorry if I spelled it wrong) was super friendly. Absolute opposite of some other dealer employees we have dealt with lately. She was very helpful, and understanding of our situation. Management at Coulter needs to do what they have to in order to have her around. To be honest, we didn't have any issue with anyone we dealt with there. The techs are super knowledgeable, and had no problem explaining what was going on.
This is our first Buick, we have had it about a year, and our experience with THIS dealership has completely sold us on Buick's. End of next year, when it's time to get another vehicle, we will absolutely be back to Coulter Tempe. Thank you for allowing myself and my wife to feel comfortable with a dealership again!!!