Rude. Damaged the power recliner on my brand new couch, recliner worked perfect before move, after move it doesn't work. I talked to a guy named Steven Peters at least five times over the next few weeks, he told me he could send a handyman to fix it and if all else failed he would come out personally and fix it. No handyman ever came and Steven never called me back to update me, not once did he call me. I called him multiple times after days of not hearing anything and then he started to brush me off and duck and dodge by having the other guys tell me he was busy with another customer or some bs lie. I'm not stupid Steven I know when someone is intentionally avoiding me I just think it's extremely immature and rude and I lose all respect for little boys who can't face their own problems and I will never use this company again. Thanks for wasting weeks of my time when you never intended to fix what your movers broke, I will be filing a claim to get compensation.