I have been coming pretty regularly to this restaurant for the past couple of years. It's very convenient as is very close to my In Laws. This is the place we go when we come to visit and we are in the mood for Pho.
As other reviewers have stated, the plaza is large with plenty of parking spaces but depending of the time, it could get really busy.
The inside of the restaurant is spacious and could easily accommodate a large party as they have the smaller tables on the outside with the larger tables in the middle. The place is clean enough and the washroom is adequate.
I will call the service minimal. You won't be ignored but they won't go out of their way to be attentive either. They will take your order, bring your food fairly quick and then they will leave you alone until you go up the counter to pay. If you need anything in between, you will need to grab the attention of one of the servers. In all of my times coming to this place, the servers have not been rude to me however, I wouldn't call them friendly either.
Similar to the service, the food is average too. Portions are decent and dishes are good. I ordered the Pho with rare beef, beef brisket and beef tendons and the broth was flavourful. It seems that the food won't disappoint you but it won't impress you either. However, we have ordered the Pad Thai before and have found them oily and salty.
Overall, this place is good if you are not able to go to your favourite Pho place as it is a good substitute and you know what you are going to get.